Welcome Current Residents
Thank you for choosing WsYou/Bluff City Properties for your housing needs. Through quality, professionalism, kindness, and consistency, we strive to offer our renters the highest level of comfort, security, privacy, and world-class service.
Online Resident Portal
Important: If you haven’t yet activated your online portal, please do so now, by emailing our office with the subject: Portal Activation.
With your online portal you can:
- Submit Maintenance/Repair Requests and track progress
- See completed work orders
- Get the most recent information affecting your place
- View your secure online account
- Pay rent and utilities, via credit/debit card or bank account
- Click Here to access your online portal.
If you are not signed up for your online portal, but would like to make an online payment, please Click Here for our online payment page. This page gives you the option to pay with your Pay-Pal account.
Medical Emergency/Police/Fire: Dial 911
Gas Odors: If you notice a strong gas odor, immediately leave the building and call Xcel Energy: 800-895-4999.
To Report a Crime: Call the Law Enforcement Center: 507-457-6302
Property Emergencies: Should your heat go out in winter, should you see water damage or potential water damage, should you have no electricity, get locked-out, or have a problem with your key, call 507-454-4444.
Signing for Another Year
Nearly half of our residents choose to stay more than one year. Save the hassle of researching, touring,and moving again. No need to come up with another deposit – you’re covered by your existing deposit. Remember moving last time? Need we say more?
Warning: If you want to stay, let us know by mid-September, or your place may get rented by someone else!
We offer paid internships to WSU students that offer real-world training and experience, a cash stipend, and look great on a resume. Time commitments can be variable, from 15-35 hours per week.
WSYOU/Bluff City internships offer a cash stipend at the end of each semester, flexible scheduling, and interesting work experiences in a smaller, friendly office across the street from campus.
Internships can be either “required” or “non-required,” can be “for credit,” or “non-credit.”
Bluff City Properties, LLC contributes financially for annual scholarships presented to students at Winona State University. These scholarships are awarded through the Winona State University Foundation.
Seth & Claire Scholarship
A gift of free rent for an ENTIRE year is awarded each year to the recipient of this scholarship. This scholarship is in honor of our children and stepchildren. The scholarship is awarded to one of our current renters who is a full-time student planning to live in Winona and to attend WSU the following year. To apply or for more information, please e-mail firstname.lastname@example.org, Attn: Seth & Claire Scholarship. Deadline is April 1st of each year for the following academic year.
We welcome all of our feedback, including complaints. We are constantly updating our policies and procedures to improve the quality of our housing and services. If you feel that our staff has not adequately addressed a repair/maintenance request, a billing issue, or if we have not met your expectations in any way, please let us know about it. Your satisfaction is our number one priority!
Please send a message outlining the problem with as much detail as possible to: email@example.com Please be sure to note: “Complaint to President” in the subject line. You can expect a response in 1-2 business days. If urgent, please call (507) 454-4444 and ask for Scott Hanson, President.
Property Tax Refund (CRP)
When you live off campus some of your rent goes to pay property taxes for the property in which you live. Many student residents are unaware that they may be eligible for a tax refund from the State of Minnesota for a certain percentage of the rent they pay in any calendar year. Around the end of January each year you will receive a “Certificate of Rent Paid” form in the mail from Bluff City Properties LLC. Eligible renters may get a check back from the State of Minnesota based on this documentation. Look for your CRP in the mail and contact your tax professional for more information.
TV & Internet Services
58 Johnson Street – Winona, MN
Winona Mail, 1213 Gilmore Ave EO2A Winona, MN
Electricity & Gas Utilities
Customer Service 800-895-4999
Electric Outage- 800-895-1999
Gas Emergency/Gas Odor- 800-895-2999
www.serversonoil.com (WI Residents Only)
Key & Lock Services
Tom’s Lock Service (24 Hr Service)
Garbage & Recycling Services
USPS- Mail Forwarding
67 W 5th St, Winona MN
Important Laws & Ordinances in Winona
Alternate Side Parking: November 15-March 15
Noisy Parties & Gatherings: City Ordinanaces
Social Host Ordinanace: Thinking of having a party?
Consumption of Alcoholic Beverages: Open Container & Public Consumption