Welcome Current Residents

 

Thank you for choosing WsYou/Bluff City Properties for your housing needs. Through quality, professionalism, kindness, and consistency, we strive to offer our renters the highest level of comfort, security, privacy, and world-class service.

Online Resident Portal

Important: If you haven’t yet activated your online portal, please do so now, by emailing our office with the subject: Portal Activation.

With your online portal you can:

  • Submit Maintenance/Repair Requests and track progress
  • See completed work ordersAppfolio-property-manager-Logo
  • Get the most recent information affecting your place
  • View your secure online account
  • Pay rent and utilities, via credit/debit card or bank account
  • Click Here to access your online portal.

 

Online Payments

If you are not signed up for your online portal, but would like to make an online payment, please Click Here for our online payment page. This page gives you the option to pay with your Pay-Pal account.

Emergencies

Medical Emergency/Police/Fire: Dial 911

Gas Odors: If you notice a strong gas odor, immediately leave the building and call Xcel Energy: 800-895-4999.

To Report a Crime: Call the Law Enforcement Center: 507-457-6302

Property Emergencies: Should your heat go out in winter, should you see water damage or potential water damage, should you have no electricity, get locked-out, or have a problem with your key, call 507-454-4444.

Signing for Another Year

Nearly half of our residents choose to stay more than one year. Save the hassle of researching, touring,and moving again. No need to come up with another deposit – you’re covered by your existing deposit. Remember moving last time? Need we say more?

Warning: If you want to stay, let us know by mid-September, or your place may get rented by someone else!

Internships

We offer paid internships to WSU students that offer real-world training and experience, a cash stipend, and look great on a resume. Time commitments can be variable, from 15-35 hours per week.

WSYOU/Bluff City internships offer a cash stipend at the end of each semester, flexible scheduling, and interesting work experiences in a smaller, friendly office across the street from campus.

Internships can be either “required” or “non-required,” can be “for credit,” or “non-credit.”

Scholarships Graduate

Bluff City Properties, LLC contributes financially for annual scholarships presented to students at Winona State University. These scholarships are awarded through the Winona State University Foundation.

Seth & Claire Scholarship

A gift of free rent for an ENTIRE year is awarded each year to the recipient of this scholarship. This scholarship is in honor of our children and stepchildren. The scholarship is awarded to one of our current renters who is a full-time student planning to live in Winona and to attend WSU the following year. To apply or for more information, please e-mail office@wsyou.com, Attn: Seth & Claire Scholarship. Deadline is April 1st of each year for the following academic year.

Quality Assurance

We welcome all of our feedback, including complaints. We are constantly updating our policies and procedures to improve the quality of our housing and services. If you feel that our staff has not adequately addressed a repair/maintenance request, a billing issue, or if we have not met your expectations in any way, please let us know about it. Your satisfaction is our number one priority! 

Please send a message outlining the problem with as much detail as possible to: office@wsyou.com Please be sure to note: “Complaint to President” in the subject line. You can expect a response in 1-2 business days. If urgent, please call (507) 454-4444 and ask for Scott Hanson, President.

Property Tax Refund (CRP)

When you live off campus some of your rent goes to pay property taxes for the property in which you live. Many student residents are unaware that they may be eligible for a tax refund from the State of Minnesota for a certain percentage of the rent they pay in any calendar year. Around the end of January each year you will receive a “Certificate of Rent Paid” form in the mail from Bluff City Properties LLC. Eligible renters may get a check back from the State of Minnesota based on this documentation. Look for your CRP in the mail and contact your tax professional for more information.

TV & Internet Services

507-474-4000HBC image
58 Johnson Street – Winona, MN
www.hbci.com

Century Link Image888-438-2427
Winona Mail, 1213 Gilmore Ave EO2A Winona, MN
www.charter.com

Charter Image855-864-9251
www.centurylink.com

 

Electricity & Gas Utilities

Xcel ImageCustomer Service 800-895-4999
Emergency Numbers
Electric Outage- 800-895-1999
Gas Emergency/Gas Odor- 800-895-2999
                                         www.xcelenergy.com

Severson Image 507-452-4743
www.serversonoil.com (WI Residents Only)

 

Key & Lock Services

Key ImageTom’s Lock Service (24 Hr Service)
507-452-1284
www.tomslockservice.com

Garbage & Recycling Services
Garbage

Garbage Pick-Up Schedule

Recycling Pick-Up Schedule & Rules

Moving Resources

USPS- Mail Forwarding USPS Image
67 W 5th St, Winona MN
www.moversguide.usps.com

Important Laws & Ordinances in Winona

Alternate Side Parking: November 15-March 15

Noisy Parties & Gatherings: City Ordinanaces

Social Host Ordinanace: Thinking of having a party?

Consumption of Alcoholic Beverages: Open Container & Public Consumption


Top